FAQs

We offer a rich collection of premium dry fruits and dates,
from soft Medjool dates and dried figs to apricots, raisins, and assorted
chocolate dates. Our range also includes top-quality nuts like almonds,
pistachios, cashews, and walnuts, along with naturally sourced honey and
flavoured nut mixes.

Yes, Al-Tammar specialises in custom gift hampers for
businesses and special occasions. Whether you’re sending a thoughtful corporate
gift or celebrating a festive event, we can design elegant boxes filled with
our finest dates, nuts, and dry fruits to match your preferences and budget.

We frequently run seasonal promotions and bundle offers for
our customers. You can follow us on our social media pages to stay updated
about new discounts, festive sales, and exclusive deals.

If you receive a damaged or defective item, don’t worry just contact our team within 48 hours of delivery. We’ll review the issue and
arrange a replacement or refund based on your case.

Yes. Once your order is dispatched, we’ll send you a shipping confirmation email with your tracking details. You can use the
tracking number to see where your parcel is and when it’s expected to arrive.

If you need help with an order
or have any queries about our products, you can reach our customer service team
via email or phone listed on our website. We’re always happy to assist.